Solutions powered by the Atlassian platform make it possible to provide a unified information environment for teamwork, automate business processes and workflow, increase the speed and quality of communications, and organize user support.
Atlassian main products:
- JIRA Core, system for managing tasks, business processes, monitoring the execution of orders, evaluating the performance of each team member throughout the entire life cycle project;
- JIRA Software, project and task management system for agile teams. The best tool for organizing the software development process;
- JIRA Service Desk, ITSM solution for supporting product users. Possibility to launch new services through intuitive setup and reconfiguration of Jira Service Desk;
- Insight, CMDB (Configuration Management Database) extension for JIRA that makes it possible to maintain flexible, multi-level accounting of your assets, including IT, HR, etc.;
- Structure, task and activity reporting tool in JIRA. Additional features for network scheduling, development of Gantt charts, end-to-end work with Confluence documents;
- BIgPicture, JIRA network scheduling tool with resource management capabilities;
- TEMPO, set of JIRA tools to manage and controll the use of employees' working time, maintaining and coordinating timesheets;
- Xray and Zephire, JIRA tools to conduct the qualitative testing processes;
- Confluence corporate wiki system, solution for organizing a unified environment for information exchange and knowledge accumulation in a company;
- Bitbucket, corporate repository for teams to collaborate on software code, conduct testing and deployment. Git code management tool;
- Bamboo, DevOps application for automating the build and test process, provides reporting tools for statistical analysis;
- OpsGenie and StatusPage, services for managing notifications about incidents in the IT infrastructure, problems with software and websites;
- Crowd, user account and authentication manager that provides single sign-on and access to the entire application stack (for example, Jira, Confluence or Bitbucket);
- Trello, service for small teams to collaborate on projects in the Kanban board format.
Key features:
- Project accounting and task planning, both for the classic waterfall approach and agile practice;
- Automation of various business processes, including contract and travel approval, sales tracking;
- Visual toolkit for daily work and project management, Scrum and Kanban boards with task-by-task presentation and grouping by any attributes;
- Support for key ITSM / ITIL practices and processes, including configuration and incident management, service requests, release management, knowledge management, testing management, and more;
- Support for software development using DevOps and agile practices;
- Support for joint remote work of the project team / employees;
- Extensive opportunities for integration with other enterprise systems: ERP, CRM, HR, etc.;
- Deploying the solution both in the cloud and on premise.
Key benefits:
- Single collaborative information environment, starting point and platform for digital transformation and high-performance distributed teams;
- Using the same software for many processes significantly reduces the cost of ownership and improves the quality of service delivery;
- Improved efficiency of resource use and labor productivity due to the accounting and planning of labor costs for real tasks;
- Transparency and manageability of workflows;
- Prompt receipt of data on projects and tasks;
- Dramatically reduced time to response to IT incidents;
- Flexible and scalable solution for both small development teams and large enterprises.
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