Teamcenter® provides information support for the product life cycle and management of maintenance, operation and repair processes. The solution makes it possible to create a single source of information about the assets of the enterprise, manage the configurations of supported products and related documentation, providing storage of the history of the product and its components support.
The application of this solution is a necessary component in the development of an integrated product quality management system. The systematic use of the solution, starting from the early stages of product development, makes it possible to ensure the growth of its competitiveness, as well as guarantee a certain level of profitability on future service contracts, including life cycle contracts.
Key features:
- Definition of service assets: planning of typical service configurations (operational structure), accounting for configurations of specific product instances (physical structure) in their relationship with the design products (constructive structure);
- A single source of knowledge about the requirements, organization and procedure of the product technical support: from the technology of a specific work to a comprehensive program (plan, regulations) of maintenance;
- Developing a comprehensive product maintenance program;
- Planning for each operational node and element of the required set of controlled technical parameters;
- Accounting for test results and testing of prototypes and product samples;
- Accounting for the results of operation and maintenance for each operational element: the composition and timing of service events, the use of spare parts, the current values of controlled performance characteristics;
- Comparison of planned and actual operational and technical characteristics of the product;
- Control of the current specification of each product instance in conjunction with its current design documentation;
- Registration of service requests and provision of services under the service catalog.
Key benefits:
- Providing visibility into the origin, condition, and maintenance needs of each service asset;
- Comprehensive maintenance plan updated regularly in accordance with current design changes;
- Improving the efficiency of service support due to a single process of structural and technological preparation of maintenance of product instances;
- Continuous communication between field engineers and product designers and reliability specialists;
- Ensure optimization of maintenance technology to reduce service cycle and service costs.