Avaya's Aura® is a robust and scalable platform integrating voice, video, email, and access device solutions into a single multimedia architecture. The capabilities of the system allows to determine the status of an employee, use web applications and conference calls, connect remote and mobile users. Avaya Aura supports real-time interaction and seamless integration of collaboration tools into workflow, using all available channels and devices to solve real business tasks.
Key components of the solution and features:
- Avaya Aura Session Manager:
- SIP server (single control interface for all users and applications of infrastructure powered by SIP protocol), the central node of a wide area network;
- Integration of multimedia applications and equipment by Avaya and other manufacturers;
- Call routing, user registration, linking services to a user profile, etc.
- Ensuring the security and scalability of the corporate network.
- Avaya Aura Communication Manager:
- Platform for centralized management of voice and video calls;
- Connection of analog, digital and IP terminals, software clients for personal computers and mobile devices;
- Built-in support for a call center, conference calls for six subscribers with the possibility of expansion;
- Support for a variety of indoor and outdoor wireless access options, various mobile office functions (administration without hardware, automatic rearrangement of the telephone set, etc.).
- Avaya Aura System Manager:
- Managing corporate network components, administering users and applications using the web console;
- Central configuration, remote monitoring and hardware troubleshooting.
- Avaya Session Border Controller for Enterprise:
- Protection of the corporate network border, intrusion detection and prevention, access control to the Aura platform;
- Ensuring the security of SIP protocol when connecting to operator communication networks;
- Providing private and secure access to communication applications.
- Avaya Aura Application Enablement Services:
- Toolkit for integrating external applications and Avaya Aura Communication Manager.
- Avaya Aura applications (Avaya IX Workplace, Avaya IX Messaging, Avaya Multimedia Messaging) for managing voice calls, video information, conferences and message control, secure sending of attachments (text, audio, video, presentations, etc.) both to one and several participants in the discussion.
Key benefits:
- Centralized infrastructure solution with redundant network core;
- Wide range of capabilities, support for a seamless migration mechanism from TDM and/or H.323 to SIP;
- Support for office workers and employee mobility within the same network;
- Support for effective collaboration, adaptation to specific conditions, available devices and the current location of users;
- Increasing the stability of the system due to the possibility of placing redundant servers at various points in the customer's network;
- Ensuring maximum availability of services and applications by redundant servers with automatic configuration recovery and saving connection settings after failures;
- Reducing deployment time, administration and operational costs with a single system for managing users and applications, monitoring and troubleshooting equipment;
- Seamless integration into the existing infrastructure of the enterprise, built on equipment by various manufacturers;
- Scaling from tens of users to several hundred thousand users in one system;
- Investment protection due to the possibility of soft migration to Avaya Aura with a phased replacement of legacy customer systems;
- Lower total cost of ownership with enterprise-wide centralized services.
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